Embedded dashboards not loading correctly
Timeline · 1 update
- identified Apr 27, 2026, 10:28 AM UTC
We've identified an issue with embedded content not loading correctly. We are working swiftly to implement a fix. More coming soon shortly.
Lightdash Outage History
Lightdash is up right nowThere were 3 Lightdash outages since March 24, 2026 totaling 5h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
Network configuration may cause warehouse timeout errors
Affected: Lightdash Cloud (EU)
Timeline · 2 updates
- identified Apr 21, 2026, 11:37 AM UTC
We unintentionally added a new external IP address for customers in the EU. Customers using firewalls for their warehouse may see unexpected requests from: 34.140.90.83 - we are fixing this now.
- resolved Apr 21, 2026, 02:48 PM UTC
Earlier today, an additional egress IP address was unintentionally provisioned on our EU cluster. This caused some queries from Lightdash to customer warehouses to be blocked, where the new IP was not on the customer's allowlist. We've worked directly with affected customers to apply an allowlist update, and error rates have returned to normal. We're now monitoring to confirm stability and working with our cloud provider to consolidate back to a single egress IP at the infrastructure layer. Action required if you're still seeing warehouse connection errors: please ensure both `34.79.239.130` and `34.140.90.83` are on your warehouse IP allowlist. Our [IP allowlisting guide](https://docs.lightdash.com/get-started/setup-lightdash/connect-project#adding-lightdashs-static-ip-addresses-to-your-allow-list) has been updated to reflect the current EU egress IP set and includes step-by-step instructions. We apologise for the disruption.
Intermittent API errors across US
Affected: Lightdash Cloud (US)
Timeline · 6 updates
- identified Mar 24, 2026, 10:35 AM UTC
We have identified an issue in our network configuration that is leading to some requests failing. We've identified fix and are deploying to production.
- identified Mar 24, 2026, 10:35 AM UTC
We are continuing to work on a fix for this issue.
- identified Mar 24, 2026, 10:36 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 24, 2026, 11:34 AM UTC
We have deployed a fix to our network configuration and all services are healthy. We will continue monitoring.
- resolved Mar 24, 2026, 12:19 PM UTC
We've seen no errors related to network configuration.
- postmortem Mar 24, 2026, 12:21 PM UTC
**Root cause** Our cloud networking layer had insufficient capacity to handle the volume of outbound connections from our services. As traffic grew, we periodically exceeded the available connection limits, causing some requests to be dropped. **What we fixed** We restructured our internal network architecture, significantly reducing the load on our outbound connection layer. This freed up capacity. **Ensuring it won’t happen again** We’ve permanently re-architected to prevent this specific issue. We’ve added monitoring \+ alerts to catch similar network errors.
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