Lightdash experienced a major incident on September 29, 2025 affecting Lightdash Cloud (US) and Lightdash Cloud (EU), lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Lightdash Cloud (US)Lightdash Cloud (EU)
Update timeline
- identified Sep 29, 2025, 06:34 PM UTC
Some customers may notice embedded content not loading and the settings page missing. We've found an error with an external provider we use to flag this feature, we're working on a fix now
- monitoring Sep 29, 2025, 07:09 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 29, 2025, 07:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 29, 2025, 07:26 PM UTC
This incident has been resolved.