Lightdash Outage History

Lightdash is up right now

Lightdash had 7 outages in the last 2 years totaling 8h 42m of downtime — averaging 0.3 incidents per month.

There were 7 Lightdash outages since September 29, 2025 totaling 8h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lightdash.com

Critical June 15, 2026

Application unavailable

Detected by Pingoru
Jun 15, 2026, 09:25 AM UTC
Resolved
Jun 15, 2026, 09:44 AM UTC
Duration
19m
Affected: Lightdash Cloud (EU)
Timeline · 4 updates
  1. investigating Jun 15, 2026, 09:25 AM UTC

    We are currently investigating an issue affecting customers in Europe. The application is unavailable and users may be experiencing server errors. We will provide updates as soon as we have more information.

  2. investigating Jun 15, 2026, 09:33 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 15, 2026, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2026, 09:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2026

Dashboard charts failures (app.lightdash.cloud)

Detected by Pingoru
Jun 12, 2026, 10:19 AM UTC
Resolved
Jun 12, 2026, 10:44 AM UTC
Duration
24m
Affected: Lightdash Cloud (US)
Timeline · 3 updates
  1. identified Jun 12, 2026, 10:19 AM UTC

    Dashboard chart queries are erroring with "Invalid timezone: project_timezone" (for app.lightdash.cloud users) We've identified the issue and are working on a fix.

  2. monitoring Jun 12, 2026, 10:28 AM UTC

    Currently monitoring the fix applied - should be done shortly

  3. resolved Jun 12, 2026, 10:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Degraded database performance (US)

Detected by Pingoru
May 06, 2026, 03:14 PM UTC
Resolved
May 06, 2026, 04:55 PM UTC
Duration
1h 40m
Affected: Lightdash Cloud (US)
Timeline · 4 updates
  1. investigating May 06, 2026, 03:14 PM UTC

    We're investigating elevated database latency on Lightdash Cloud (US). Queries may be slower than usual. EU is unaffected.

  2. identified May 06, 2026, 03:32 PM UTC

    A fix has been applied to the database and is rolling out.

  3. monitoring May 06, 2026, 03:42 PM UTC

    Systems are stable, fix has been applied successfully. Monitoring system vitals.

  4. resolved May 06, 2026, 04:55 PM UTC

    Services stable, incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Embedded dashboards not loading correctly

Detected by Pingoru
Apr 27, 2026, 10:28 AM UTC
Resolved
Apr 27, 2026, 10:59 AM UTC
Duration
31m
Timeline · 1 update
  1. identified Apr 27, 2026, 10:28 AM UTC

    We've identified an issue with embedded content not loading correctly. We are working swiftly to implement a fix. More coming soon shortly.

Read the full incident report →

Major April 21, 2026

Network configuration may cause warehouse timeout errors

Detected by Pingoru
Apr 21, 2026, 11:37 AM UTC
Resolved
Apr 21, 2026, 02:48 PM UTC
Duration
3h 11m
Affected: Lightdash Cloud (EU)
Timeline · 2 updates
  1. identified Apr 21, 2026, 11:37 AM UTC

    We unintentionally added a new external IP address for customers in the EU. Customers using firewalls for their warehouse may see unexpected requests from: 34.140.90.83 - we are fixing this now.

  2. resolved Apr 21, 2026, 02:48 PM UTC

    Earlier today, an additional egress IP address was unintentionally provisioned on our EU cluster. This caused some queries from Lightdash to customer warehouses to be blocked, where the new IP was not on the customer's allowlist. We've worked directly with affected customers to apply an allowlist update, and error rates have returned to normal. We're now monitoring to confirm stability and working with our cloud provider to consolidate back to a single egress IP at the infrastructure layer. Action required if you're still seeing warehouse connection errors: please ensure both `34.79.239.130` and `34.140.90.83` are on your warehouse IP allowlist. Our [IP allowlisting guide](https://docs.lightdash.com/get-started/setup-lightdash/connect-project#adding-lightdashs-static-ip-addresses-to-your-allow-list) has been updated to reflect the current EU egress IP set and includes step-by-step instructions. We apologise for the disruption.

Read the full incident report →

Major March 24, 2026

Intermittent API errors across US

Detected by Pingoru
Mar 24, 2026, 10:35 AM UTC
Resolved
Mar 24, 2026, 12:19 PM UTC
Duration
1h 43m
Affected: Lightdash Cloud (US)
Timeline · 6 updates
  1. identified Mar 24, 2026, 10:35 AM UTC

    We have identified an issue in our network configuration that is leading to some requests failing. We've identified fix and are deploying to production.

  2. identified Mar 24, 2026, 10:35 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 24, 2026, 10:36 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 24, 2026, 11:34 AM UTC

    We have deployed a fix to our network configuration and all services are healthy. We will continue monitoring.

  5. resolved Mar 24, 2026, 12:19 PM UTC

    We've seen no errors related to network configuration.

  6. postmortem Mar 24, 2026, 12:21 PM UTC

    **Root cause** Our cloud networking layer had insufficient capacity to handle the volume of outbound connections from our services. As traffic grew, we periodically exceeded the available connection limits, causing some requests to be dropped. **What we fixed** We restructured our internal network architecture, significantly reducing the load on our outbound connection layer. This freed up capacity. ‌ **Ensuring it won’t happen again** We’ve permanently re-architected to prevent this specific issue. We’ve added monitoring \+ alerts to catch similar network errors.

Read the full incident report →

Major September 29, 2025

Embedding features may be unavailable

Detected by Pingoru
Sep 29, 2025, 06:34 PM UTC
Resolved
Sep 29, 2025, 07:26 PM UTC
Duration
51m
Affected: Lightdash Cloud (US)Lightdash Cloud (EU)
Timeline · 4 updates
  1. identified Sep 29, 2025, 06:34 PM UTC

    Some customers may notice embedded content not loading and the settings page missing. We've found an error with an external provider we use to flag this feature, we're working on a fix now

  2. monitoring Sep 29, 2025, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 29, 2025, 07:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 29, 2025, 07:26 PM UTC

    This incident has been resolved.

Read the full incident report →