Lightdash incident

Degraded performance on app.lightdash.cloud

Minor Resolved View vendor source →

Lightdash experienced a minor incident on October 19, 2023 affecting Lightdash Cloud (US), lasting 15h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 03:48 PM UTC
Resolved
Oct 20, 2023, 07:08 AM UTC
Duration
15h 19m
Detected by Pingoru
Oct 19, 2023, 03:48 PM UTC

Affected components

Lightdash Cloud (US)

Update timeline

  1. investigating Oct 19, 2023, 03:48 PM UTC

    We are currently investigating this issue.

  2. identified Oct 19, 2023, 03:55 PM UTC

    We identified the root cause as the database running at full capacity at the moment. We are going to scale the resources and identify what queries should be optimized.

  3. identified Oct 19, 2023, 03:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 19, 2023, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 20, 2023, 07:08 AM UTC

    This incident has been resolved.