Lightdash incident
Issues with deploying and creating preview environments
Lightdash experienced a major incident on January 29, 2024 affecting Lightdash Cloud (US) and Lightdash Cloud (EU), lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 29, 2024, 03:40 PM UTC
We’ve identified an issue within the following release: 0.956.4, leading to empty Explores when deploying to a Lightdash project or creating Preview environments. We’ve reverted all Cloud instances. For self-hosted users, we recommend upgrading to version 0.965.6 in Lightdash.
- identified Jan 29, 2024, 04:24 PM UTC
We've identified the issue and are currently building a new image: 0.965.6
- monitoring Jan 29, 2024, 04:25 PM UTC
A fix has been implemented and we're currently monitoring all instances. We recommend applying a "hard refresh" to your browser tab/window to ensure you get the latest changes applied
- resolved Jan 29, 2024, 05:08 PM UTC
This incident has been resolved by applying a fix and releasing a new version of the app. Thank you for your patience during this time.