Lightdash incident

Degraded performance on US cloud instance

Minor Resolved View vendor source →

Lightdash experienced a minor incident on May 1, 2024 affecting Lightdash Cloud (US), lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 11:33 AM UTC
Resolved
May 01, 2024, 02:06 PM UTC
Duration
2h 33m
Detected by Pingoru
May 01, 2024, 11:33 AM UTC

Affected components

Lightdash Cloud (US)

Update timeline

  1. investigating May 01, 2024, 11:33 AM UTC

    Users are experiencing unexpected errors. We are currently investigating the issue.

  2. identified May 01, 2024, 01:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 01, 2024, 01:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2024, 02:06 PM UTC

    This incident has been resolved