Lightdash experienced a minor incident on September 16, 2024 affecting Lightdash Cloud (US) and Lightdash Cloud (EU), lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Lightdash Cloud (US)Lightdash Cloud (EU)
Update timeline
- investigating Sep 16, 2024, 09:31 AM UTC
We're currently experiencing an issue where emails are not being sent. Our team is actively investigating the problem.
- identified Sep 16, 2024, 09:39 AM UTC
We've identified the cause of the email delivery issue—it's related to our email provider. They’ve updated their status page with more information and we're closely monitoring the situation and will provide further updates as they become available.
- resolved Sep 16, 2024, 09:57 AM UTC
The email provider has resolved the incident, and email delivery is back to normal.