Lightdash incident

Degraded performance

Minor Resolved View vendor source →

Lightdash experienced a minor incident on April 14, 2025 affecting Lightdash Cloud (US) and Lightdash Cloud (EU), lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 09:11 AM UTC
Resolved
Apr 14, 2025, 11:35 AM UTC
Duration
2h 23m
Detected by Pingoru
Apr 14, 2025, 09:11 AM UTC

Affected components

Lightdash Cloud (US)Lightdash Cloud (EU)

Update timeline

  1. investigating Apr 14, 2025, 09:11 AM UTC

    Users reporting degraded performance and timeout errors. We are investigating the issue.

  2. investigating Apr 14, 2025, 09:11 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 14, 2025, 10:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2025, 11:35 AM UTC

    This incident has been resolved.