- Detected by Pingoru
- Oct 14, 2026, 09:28 PM UTC
- Resolved
- Oct 14, 2026, 09:51 PM UTC
- Duration
- 22m
Affected: Domain Search & AvailabilityDomain Registration & RenewalNameserver Updates (Delegation)Registry Connectivity (EPP / Gateway)
Timeline · 2 updates
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identified Oct 14, 2026, 09:28 PM UTC
We’re experiencing connectivity issues with the registry gateway (EPP), which may cause intermittent failures or slow processing for domain operations (register/renew/transfer/nameserver changes).
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resolved Oct 14, 2026, 09:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 02, 2026, 09:08 AM UTC
- Resolved
- Oct 02, 2026, 09:37 PM UTC
- Duration
- 12h 29m
Affected: Tripoli
Timeline · 3 updates
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investigating Oct 02, 2026, 09:08 AM UTC
We are currently experiencing a connectivity issue with the upstream provider, resulting in increased latency. Our team is monitoring the situation closely and coordinating with the provider to restore normal service as soon as possible.
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identified Oct 02, 2026, 09:55 AM UTC
We have identified the issue with one of the upstream links and implemented a mitigation to divert the traffic to a more stable route. We continue to monitor the situation.
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resolved Oct 02, 2026, 09:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 07:44 AM UTC
- Resolved
- Sep 05, 2026, 03:50 PM UTC
- Duration
- 2d 8h
Affected: Tripoli Data CenterFalkenstein Data CenterHelsinki Data Center
Timeline · 2 updates
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investigating Sep 03, 2026, 07:44 AM UTC
We are aware of an issue affecting one of our Windows Shared Web Hosting servers (ws04.server.ly), causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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resolved Sep 05, 2026, 03:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:32 AM UTC
- Resolved
- Aug 18, 2026, 07:37 PM UTC
- Duration
- 12h 4m
Affected: Tripoli Data CenterFalkenstein Data CenterHelsinki Data Center
Timeline · 4 updates
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investigating Aug 18, 2026, 07:32 AM UTC
We are aware of an issue affecting one of our Shared Web Hosting servers (ls32.server.ly), causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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identified Aug 18, 2026, 08:25 AM UTC
The issue has been identified, we are currently working on a fix.
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monitoring Aug 18, 2026, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 18, 2026, 07:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 16, 2026, 08:51 AM UTC
- Resolved
- Aug 16, 2026, 12:01 PM UTC
- Duration
- 3h 9m
Affected: Tripoli
Timeline · 2 updates
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investigating Aug 16, 2026, 08:51 AM UTC
We are currently investigating a network degradation and high latency affecting services in the Libya and Europe regions. Users may experience connectivity issues or partial service unavailability for systems hosted in this region. Our engineering team is actively looking into the cause.
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resolved Aug 16, 2026, 12:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2026, 07:24 PM UTC
- Resolved
- Jul 25, 2026, 08:13 PM UTC
- Duration
- 49m
Affected: Falkenstein Data Center
Timeline · 2 updates
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identified Jul 25, 2026, 07:24 PM UTC
We are currently experiencing an issue affecting one of our shared servers (LS31). Websites, email, and other services hosted on this server may be unreachable. Our team is actively working to resolve the issue and will provide updates as they become available.
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resolved Jul 25, 2026, 08:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 19, 2026, 12:13 PM UTC
- Resolved
- Jul 22, 2026, 12:35 PM UTC
- Duration
- 3d
Timeline · 2 updates
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identified Jul 19, 2026, 12:13 PM UTC
Libyan Spider is actively working on mitigating the recently disclosed critical WordPress vulnerability known as WP2Shell. Our technical team is reviewing and updating WordPress websites covered by active website support services. Mitigation and verification activities for these websites are currently in progress. WordPress installations are not managed by Libyan Spider by default. Customers without an active website support service are responsible for maintaining and updating their own WordPress installations. We strongly encourage all customers to update WordPress core, plugins, and themes to their latest secure versions as soon as possible. Instructions are available in our knowledge base article: How to update WordPress: http://kb.ly/ar/ls/i1cp We will continue monitoring the situation and publish further updates as mitigation work progresses.
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resolved Jul 22, 2026, 12:35 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 23, 2026, 12:57 PM UTC
- Resolved
- Jun 23, 2026, 01:21 PM UTC
- Duration
- 23m
Affected: Clients PortalLibyanSpider.com
Timeline · 4 updates
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investigating Jun 23, 2026, 12:57 PM UTC
We are currently investigating an issue affecting the availability of our main website and client portal. Some users may experience slow loading times or intermittent connection errors when trying to access the site. Our engineering team is actively diagnosing the root cause, and we are working to restore full functionality as quickly as possible.
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identified Jun 23, 2026, 01:06 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jun 23, 2026, 01:10 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 23, 2026, 01:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 19, 2026, 02:17 PM UTC
- Resolved
- Jun 19, 2026, 02:48 PM UTC
- Duration
- 30m
Affected: Clients PortalLibyanSpider.com
Timeline · 2 updates
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identified Jun 19, 2026, 02:17 PM UTC
We are currently investigating an issue affecting the Libyan Spider website and Client Area. Some users may experience slow loading times, intermittent errors, or difficulty accessing services. Our technical team is actively working to identify the root cause and restore normal performance as soon as possible. We will provide further updates as more information becomes available.
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resolved Jun 19, 2026, 02:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 05:55 PM UTC
- Resolved
- Jun 13, 2026, 06:06 PM UTC
- Duration
- 1d
Affected: Falkenstein Data Center
Timeline · 3 updates
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identified Jun 12, 2026, 05:55 PM UTC
Message body We are currently investigating an issue affecting shared hosting services. Some customers may experience website downtime, slow loading, or intermittent connectivity issues. ls45.server.ly Our technical team is actively working to identify the cause and restore normal service as soon as possible.
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monitoring Jun 12, 2026, 06:43 PM UTC
The issue has been resolved, and we are continuing to monitor the results.
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resolved Jun 13, 2026, 06:06 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 09:09 AM UTC
- Resolved
- May 04, 2026, 02:26 PM UTC
- Duration
- 5h 17m
Affected: TripoliTripoli Data Center
Timeline · 5 updates
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investigating May 04, 2026, 09:09 AM UTC
We are currently investigating a network issue affecting all MDC servers in the Tripoli region. Users may experience connectivity issues or complete service unavailability for systems hosted in this region. Our engineering team is actively looking into the cause.
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investigating May 04, 2026, 09:46 AM UTC
We are continuing to investigate this issue.
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monitoring May 04, 2026, 12:15 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring May 04, 2026, 12:16 PM UTC
We are continuing to monitor for any further issues.
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resolved May 04, 2026, 02:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 08:45 PM UTC
- Resolved
- Apr 30, 2026, 09:38 PM UTC
- Duration
- 53m
Affected: Tripoli Data Center
Timeline · 2 updates
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investigating Apr 30, 2026, 08:45 PM UTC
We are aware of an issue affecting one of our Shared Web Hosting servers (ls51.server.ly), causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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resolved Apr 30, 2026, 09:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 12, 2026, 01:57 PM UTC
- Resolved
- Apr 12, 2026, 03:28 PM UTC
- Duration
- 1h 31m
Affected: TripoliTripoli
Timeline · 2 updates
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investigating Apr 12, 2026, 01:57 PM UTC
We are currently experiencing an issue affecting some Dedicated and Cloud VPS servers in the Tripoli region, causing them to be temporarily unreachable. Our team is actively investigating the situation and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available.
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resolved Apr 12, 2026, 03:28 PM UTC
This incident has been resolved. The issue causing Dedicated and Cloud Virtual Private Servers in the Tripoli region to be unreachable has been fixed, and all services are now fully reachable and operating normally. We apologize for any inconvenience this caused and appreciate your patience while we worked to restore service.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 09:58 PM UTC
- Resolved
- Apr 07, 2026, 06:42 AM UTC
- Duration
- 8h 44m
Affected: Tripoli Data CenterFalkenstein Data CenterHelsinki Data Center
Timeline · 2 updates
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identified Apr 06, 2026, 09:58 PM UTC
We are aware of an issue affecting one of our Shared Web Hosting servers, causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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resolved Apr 07, 2026, 06:42 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 07:08 AM UTC
- Resolved
- Apr 02, 2026, 09:08 AM UTC
- Duration
- 1h 59m
Affected: TripoliTripoliTripoliTripoli Data Center
Timeline · 3 updates
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investigating Apr 02, 2026, 07:08 AM UTC
We are investigating a network connectivity issue impacting traffic between the Tripoli region and the global internet. Our engineering team is currently identifying the root cause, and we will provide updates as they become available.
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monitoring Apr 02, 2026, 08:03 AM UTC
Connectivity between the Tripoli region and the global internet has been restored. We have confirmed that traffic flow has returned to normal levels. We are currently monitoring the situation closely to ensure continued stability.
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resolved Apr 02, 2026, 09:08 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:15 PM UTC
- Resolved
- Nov 18, 2025, 06:32 PM UTC
- Duration
- 6h 17m
Affected: Clients PortalLibyanSpider.com
Timeline · 2 updates
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investigating Nov 18, 2025, 12:15 PM UTC
We are currently investigating reports of connectivity issues affecting Libyan Spider Website and the Client Portal. Impact: Users may experience timeouts, slow loading speeds, or inability to log in. Current Status: Our team is actively following up on the issue. Thank you for your patience.
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resolved Nov 18, 2025, 06:32 PM UTC
This incident has been resolved. The Client Portal and Libyan Spider website are now stable. Thank you for your patience while we worked on this.
Read the full incident report →
- Detected by Pingoru
- Nov 10, 2025, 01:23 PM UTC
- Resolved
- Nov 10, 2025, 01:48 PM UTC
- Duration
- 24m
Affected: Falkenstein Data Center
Timeline · 5 updates
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investigating Nov 10, 2025, 01:23 PM UTC
We are aware of an issue affecting one of our Shared Web Hosting servers, causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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investigating Nov 10, 2025, 01:24 PM UTC
We are continuing to investigate this issue.
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identified Nov 10, 2025, 01:40 PM UTC
The issue has been identified, and a fix is in progress.
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monitoring Nov 10, 2025, 01:43 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Nov 10, 2025, 01:48 PM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Aug 29, 2025, 02:24 PM UTC
- Resolved
- Aug 29, 2025, 02:41 PM UTC
- Duration
- 17m
Affected: Falkenstein Data Center
Timeline · 2 updates
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investigating Aug 29, 2025, 02:24 PM UTC
We are aware of an issue affecting one of our Shared Web Hosting servers, causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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resolved Aug 29, 2025, 02:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2025, 09:51 AM UTC
- Resolved
- Aug 27, 2025, 11:43 AM UTC
- Duration
- 1h 51m
Affected: Tripoli Data CenterFalkenstein Data CenterHelsinki Data Center
Timeline · 3 updates
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investigating Aug 27, 2025, 09:51 AM UTC
We are aware of an issue affecting one of our Shared Web Hosting servers, causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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identified Aug 27, 2025, 10:46 AM UTC
The issue has been identified, and a fix is in progress.
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resolved Aug 27, 2025, 11:43 AM UTC
This incident has been resolved. All services are reachable again.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2025, 11:17 AM UTC
- Resolved
- Aug 01, 2025, 12:34 PM UTC
- Duration
- 1h 16m
Affected: Clients PortalLibyanSpider.com
Timeline · 3 updates
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investigating Aug 01, 2025, 11:17 AM UTC
We are currently investigating this issue.
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investigating Aug 01, 2025, 12:33 PM UTC
We are continuing to investigate this issue.
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resolved Aug 01, 2025, 12:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 09, 2025, 12:05 PM UTC
- Resolved
- May 09, 2025, 12:21 PM UTC
- Duration
- 16m
Affected: Falkenstein Data Center
Timeline · 2 updates
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investigating May 09, 2025, 12:05 PM UTC
We are currently experiencing a fault on one of the switches in Falkenstein Data Center affecting servers ls37.server.ly and ls38.server.ly. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
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resolved May 09, 2025, 12:21 PM UTC
The fault has been fixed. All systems are accessible again.
Read the full incident report →
- Detected by Pingoru
- Apr 04, 2025, 10:02 AM UTC
- Resolved
- Apr 04, 2025, 12:30 PM UTC
- Duration
- 2h 27m
Affected: Falkenstein Data Center
Timeline · 4 updates
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investigating Apr 04, 2025, 10:02 AM UTC
We are aware of an issue affecting one of our Shared Web Hosting server "ws04.server.ly", causing downtime for some websites. Our team is actively investigating the situation and working to restore services as quickly as possible. We will provide updates here as soon as we have more information. Thank you for your patience.
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investigating Apr 04, 2025, 10:03 AM UTC
We are continuing to investigate this issue.
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investigating Apr 04, 2025, 12:29 PM UTC
We are continuing to investigate this issue.
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resolved Apr 04, 2025, 12:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2025, 02:16 AM UTC
- Resolved
- Mar 19, 2025, 02:26 AM UTC
- Duration
- 10m
Affected: Helsinki Data Center
Timeline · 2 updates
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investigating Mar 19, 2025, 02:16 AM UTC
Our team is aware of an issue affecting web services on Shared Hosting Server ls41.server.ly affecting websites access. We are currently working on resolving ths issue.
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resolved Mar 19, 2025, 02:26 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 10, 2025, 10:22 PM UTC
- Resolved
- Mar 11, 2025, 08:43 AM UTC
- Duration
- 10h 21m
Affected: Plutus API
Timeline · 3 updates
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investigating Mar 10, 2025, 10:22 PM UTC
We are currently experiencing an outage with the Plutu API Service. Our team is actively investigating the issue and working on a fix. We will provide updates as soon as more information becomes available. Thank you for your patience
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investigating Mar 11, 2025, 08:42 AM UTC
We are continuing to investigate this issue.
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resolved Mar 11, 2025, 08:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 13, 2024, 01:40 PM UTC
- Resolved
- Dec 13, 2024, 01:40 PM UTC
- Duration
- –
Timeline · 4 updates
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investigating Dec 14, 2024, 01:24 PM UTC
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
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identified Dec 14, 2024, 01:24 PM UTC
As you continue to work through the incident, update your customers frequently.
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monitoring Dec 14, 2024, 01:24 PM UTC
Let your users know once a fix is in place, and keep communication clear and precise.
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resolved Dec 14, 2024, 01:24 PM UTC
Empathize with those affected and let them know everything is operating as normal.
Read the full incident report →
