Libyan Spider incident

Switch fault affecting Shared Hosting Servers in Falkenstein

Libyan Spider experienced a major incident on May 9, 2025 affecting Falkenstein Data Center, lasting 16m. The incident has been resolved; the full update timeline is below.

Started: May 09, 2025, 12:05 PM UTC
Resolved: May 09, 2025, 12:21 PM UTC
Duration: 16m
Detected by Pingoru: May 09, 2025, 12:05 PM UTC

Affected components

Falkenstein Data Center

Update timeline

investigating May 09, 2025, 12:05 PM UTC

We are currently experiencing a fault on one of the switches in Falkenstein Data Center affecting servers ls37.server.ly and ls38.server.ly. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
resolved May 09, 2025, 12:21 PM UTC

The fault has been fixed. All systems are accessible again.