Lexmark Cloud Services incident
[United States] Lexmark Cloud Services – Issue Investigation
Lexmark Cloud Services experienced a minor incident on July 23, 2026 affecting Account Management and Portal Log In, lasting 5h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:27 PM UTC
Status: Investigating Lexmark is aware of a possible issue with our Lexmark Cloud Services platform and are investigating the impact, if any, to our services. Please visit – status.one.lexmark.com – for new updates and additional details as they become available. Affected components Portal Log In (Degraded performance)
- investigating Jul 23, 2026, 03:32 PM UTC
Status: Investigating Lexmark is aware of a possible issue with our Lexmark Cloud Services platform and are investigating the impact, if any, to our services. Please visit – status.one.lexmark.com – for new updates and additional details as they become available. Affected components Portal Log In (Degraded performance)
- investigating Jul 23, 2026, 04:04 PM UTC
Status: Investigating Lexmark continues to investigate and monitor the reported issues. Based on current findings, Lexmark believes the issue may be related to an ongoing Microsoft Azure service disruption. Affected components Portal Log In (Degraded performance) Account Management (Degraded performance)
- resolved Jul 23, 2026, 09:03 PM UTC
Status: Resolved The Azure services issue affecting the Lexmark Cloud Services platform has been resolved. All services are operational. We apologize for any inconvenience this might have caused to our customers due to an interruption in our services. Lexmark will continue to work towards the improvement of our Lexmark Cloud Services platform and our processes. Azure status history can be seen at: azure.status.microsoft/en-us/status/history: http://azure.status.microsoft/en-us/status/history Affected components Portal Log In (Operational) Account Management (Operational)