Lexmark Cloud Services incident
[United States] Lexmark Cloud Services – Issue Investigation
Lexmark Cloud Services experienced a minor incident on September 28, 2026 affecting Printer Management, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 10:05 PM UTC
Status: Investigating Lexmark is aware of a potential issue with the Lexmark Cloud Fleet Management platform affecting configuration deployments and is actively investigating. Please visit – status.one.lexmark.com – for new updates and additional details as they become available. Affected components Printer Management (Partial outage)
- investigating Sep 28, 2026, 11:11 PM UTC
Status: Investigating Lexmark continues to investigate an issue impacting configuration deployments through the Lexmark Cloud Management platform. Our investigation and remediation of the issue is ongoing, and we are working to address the issue as quickly as possible. Affected components Printer Management (Partial outage)
- resolved Sep 28, 2026, 11:27 PM UTC
Status: Resolved The issue impacting configuration deployments has been resolved. All services are operational. Lexmark apologizes for any inconvenience caused by this service interruption and remains committed to continuously improving the Lexmark Cloud Services platform and associated operational processes. Affected components Printer Management (Operational)