Lexmark Cloud Services incident
[United States] Lexmark Cloud Services – Issue Investigation
Lexmark Cloud Services experienced a minor incident on July 27, 2026 affecting Job Submission, lasting 7h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2026, 02:31 PM UTC
Status: Investigating Lexmark is aware of a potential login issue affecting Traditional LPMC 2.x users accessing Cloud Print Management and is currently investigating the scope and impact of the issue. Please visit – status.one.lexmark.com – for new updates and additional details as they become available. Affected components Job Submission (Degraded performance)
- investigating Jul 27, 2026, 03:26 PM UTC
Status: Investigating Lexmark continues to investigate a potential login issue impacting Traditional LPMC 2.x users when accessing Cloud Print Management. Our investigation and remediation of the issue is ongoing, and we are working to address the issue as quickly as possible. Affected components Job Submission (Degraded performance)
- investigating Jul 27, 2026, 05:52 PM UTC
Status: Investigating Lexmark continues to investigate a potential login issue impacting Traditional LPMC 2.x users when accessing Cloud Print Management. A possible cause has been identified and is currently being evaluated as part of the ongoing investigation. Affected components Job Submission (Degraded performance)
- identified Jul 27, 2026, 07:21 PM UTC
Status: Identified Lexmark has identified the issue affecting Traditional LPMC 2.x logins and is actively preparing an update to address the problem as quickly as possible. Affected components Job Submission (Degraded performance)
- resolved Jul 27, 2026, 09:58 PM UTC
Status: Resolved The issue impacting login functionality for Traditional LPMC 2.x users has been resolved. All services are operational. Lexmark apologizes for any inconvenience caused by this service interruption and remains committed to continuously improving the Lexmark Cloud Services platform and associated operational processes. Affected components Job Submission (Operational)