Leviy experienced a notice incident on October 5, 2018 affecting Dashboard and Mobile App, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardMobile App
Update timeline
- investigating Oct 05, 2018, 07:30 AM UTC
We are currently investigating this issue.
- identified Oct 05, 2018, 07:36 AM UTC
The dashboard throws an database error that makes it impossible for the dashboard to function. For the app that means that synchronising with the dashboard will also be impossible.
- identified Oct 05, 2018, 07:37 AM UTC
Synchronisation with the dashboard is not always available
- monitoring Oct 05, 2018, 08:45 AM UTC
A fix is implemented and we are monitoring the results.
- monitoring Oct 05, 2018, 08:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 05, 2018, 11:13 AM UTC
This incident has been resolved.