Leviy Outage History

Started Oct 21, 2026, 11:48 AM UTC· resolved Oct 26, 2026, 11:12 AM UTC

1. investigating Oct 21, 2026, 11:48 AM UTC

   Vanwege een recent ontdekte kwetsbaarheid in PHP hebben wij uit voorzorg het Leviy platform tijdelijk offline gehaald. De kwetsbaarheid bevindt zich in veelgebruikte software van derden en niet in het product van Leviy zelf. We handelen uit voorzorg en niet naar aanleiding van een beveiligingsincident. Toch heeft dit ook gevolgen voor ons, omdat onderdelen van onze software en sommige van onze diensten gebruikmaken van PHP. Op dit moment zijn er geen aanwijzingen dat onbevoegden toegang hebben gekregen tot gegevens. Wij onderzoeken de kwetsbaarheid en herstellen de beschikbaarheid zodra dit veilig mogelijk is. De veiligheid van uw gegevens heeft onze hoogste prioriteit. Wij begrijpen dat dit ongemak veroorzaakt en houden u via deze statuspagina op de hoogte van de ontwikkelingen. Volgende update: vandaag om 16.00 uur. ------------------------------------------------------------------------------------------------- Temporary unavailability due to security measures Due to a recently discovered vulnerability in PHP, we have to take the Leviy Platform temporarily offline as a precautionary measure. The vulnerability is found in widely used third-party software and not in the Leviy product itself. We are acting as a precaution, not in response to an incident. Nevertheless, we are also affected, as certain components of our software and some of our services use PHP. At this time, we have no indication that any unauthorized access to data has occurred. We are investigating the vulnerability and will restore availability as soon as we can safely do so. Protecting your data is our highest priority. We understand the inconvenience this may cause and will keep you informed of any developments via this status page. Next update: today at 4:00 PM.

2. identified Oct 21, 2026, 02:37 PM UTC

   Update – Beveiligingsmaatregelen Er is inmiddels een beveiligingspatch beschikbaar om de kwetsbaarheid te verhelpen. Onze hostingpartner zal deze patch toepassen, waarna wij de benodigde controles en veiligheidstests kunnen uitvoeren. Zodra deze controles succesvol zijn afgerond en de veiligheid is gewaarborgd, zullen wij het Leviy platform weer beschikbaar stellen. Wij houden u via deze statuspagina op de hoogte van de voortgang. ------------------------- Update – Security Measures A security patch has now been released to address the vulnerability. Our hosting provider will apply this patch, after which we will carry out the necessary checks and security tests. Once these checks have been successfully completed and we have confirmed that it is safe to do so, we will restore access to the Leviy platform. We will continue to keep you informed of our progress via this status page.

3. identified Oct 21, 2026, 09:55 PM UTC

   Update beschikbaarheid Leviy platform De beveiligingspatch wordt momenteel toegepast. Conform onze veiligheidsprotocollen zullen we het platform daarna uitvoerig testen voordat we het weer beschikbaar stellen. Hoewel we er vannacht alles aan doen om de dienstverlening te herstellen, kunnen we op dit moment niet garanderen dat het platform morgenochtend weer beschikbaar is. De veiligheid van uw gegevens staat voorop. We houden u via deze statuspagina op de hoogte van de voortgang. --------------------------------------------- Update on Leviy Platform Availability The security patch is currently being applied. In accordance with our security protocols, we will thoroughly test the platform before making it available again. Although we are doing everything we can overnight to restore our services, we cannot currently guarantee that the platform will be available again tomorrow morning. The security of your data remains our highest priority. We will keep you informed of our progress through this status page.

4. identified Oct 22, 2026, 08:48 AM UTC

   Update – Voortgang herstel Leviy platform Het herstel van het Leviy platform blijkt helaas complexer dan aanvankelijk verwacht. De beschikbare beveiligingspatch vereist aanvullende aanpassingen aan andere onderdelen van onze technische infrastructuur om deze veilig en correct te kunnen doorvoeren. Hoewel inmiddels veel getroffen organisaties hun dienstverlening hebben hervat, zijn wij voor het uitvoeren van deze aanpassingen afhankelijk van onze externe hostingpartner. Samen werken we met de hoogste prioriteit aan het herstel van het platform. Op dit moment kunnen wij helaas nog niet bevestigen of het Leviy platform vandaag weer beschikbaar zal zijn. Wij realiseren ons dat deze langdurige onderbreking grote gevolgen kan hebben voor uw dagelijkse werkzaamheden. Juist daarom vinden wij het belangrijk om transparant te communiceren over de voortgang, ook wanneer we nog geen concrete hersteltijd kunnen geven. We doen er alles aan om het platform zo snel mogelijk weer veilig beschikbaar te stellen. Onze excuses voor het aanhoudende ongemak. ---------------------------------------------------------------------------------------------------------------- **Update – Progress on Restoring the Leviy Platform** Unfortunately, restoring the Leviy platform is proving to be more complex than initially anticipated. The available security patch requires additional adjustments to other components of our technical infrastructure to ensure it can be implemented safely and correctly. While many affected organizations have already resumed their services, we depend on our external hosting provider to carry out these changes. Together, we are working with the highest priority to restore the platform. At this moment, we are unfortunately unable to confirm whether the Leviy platform will be available again today. We fully understand that this prolonged disruption has a significant impact on your daily operations. That is precisely why we believe it is important to communicate transparently about our progress, even when we cannot yet provide a specific restoration time. We are doing everything possible to restore the platform safely and as quickly as possible. We sincerely apologize for the continued inconvenience.

5. monitoring Oct 22, 2026, 07:50 PM UTC

   Update – Leviy platform weer beschikbaar Samen met onze externe hostingpartner hebben wij de beveiligingspatch succesvol toegepast. Hiervoor waren ook aanvullende upgrades van technische componenten binnen de serveromgeving noodzakelijk om het platform weer veilig beschikbaar te kunnen stellen. De benodigde veiligheidscontroles zijn inmiddels afgerond. Er zijn geen aanwijzingen dat onbevoegden toegang hebben gehad tot gegevens of dat klantdata is aangetast. Wij begrijpen de impact die deze onderbreking op uw organisatie heeft gehad en bedanken u voor uw geduld, begrip en vertrouwen. We zullen deze situatie kritisch evalueren en u volgende week informeren over de uitkomsten en eventuele vervolgstappen. Onze excuses voor het ongemak en nogmaals dank voor uw begrip. --------------------------------------------------------------------------------------------------------- Update – Leviy Platform Available Again Together with our external hosting provider, we have successfully applied the security patch. This also required additional upgrades to technical components within the server environment to ensure the platform could be safely restored. The necessary security checks have now been completed. There is no indication that unauthorized parties have gained access to any data or that customer data has been compromised. We understand the impact this disruption has had on your organization and sincerely thank you for your patience, understanding, and trust. We will carefully evaluate this situation and share our findings and any follow-up measures with you next week. We apologize for the inconvenience and once again thank you for your understanding.

6. monitoring Oct 23, 2026, 07:00 AM UTC

   We are continuing to monitor for any further issues.

7. identified Oct 23, 2026, 09:54 AM UTC

   Update – Verminderde bereikbaarheid Leviy platform Het Leviy platform is momenteel beperkt bereikbaar als gevolg van overbelasting van de serveromgeving. We hebben de oorzaak achterhaalt en werken met hoge prioriteit aan een oplossing om de beschikbaarheid te herstellen. Onze excuses voor het ongemak. We houden u via deze statuspagina op de hoogte. -------------------------------------------------------------------------------------------------------- Update – Limited Availability of the Leviy Platform The Leviy platform is currently experiencing limited availability due to server overload. We have identified the cause and working with the highest priority to resolve the issue and restore availability. We apologize for the inconvenience and will keep you informed through this status page.

8. identified Oct 23, 2026, 10:43 AM UTC

   Update – Leviy platform weer beschikbaar Het Leviy platform is dankzij een tijdelijke oplossing weer beschikbaar. Als gevolg van deze oplossing worden in de mobiele app bij meldingen momenteel geen acties en foto's weergegeven. We werken met hoge prioriteit aan het herstellen van deze functionaliteit. We houden u via deze statuspagina op de hoogte van de voortgang. ---------------------------------------------------------------------------------------------------- Update – Leviy Platform Available Again The Leviy platform is available again following the implementation of a temporary fix. As a result of this temporary solution, actions and photos associated with reports are currently not displayed in the mobile app. We are working with high priority to restore this functionality. We will keep you informed of our progress through this status page.

9. monitoring Oct 23, 2026, 11:26 AM UTC

   **Update – Leviy platform volledig beschikbaar** Er is inmiddels ook een aanvullende oplossing doorgevoerd, waardoor foto's en acties bij meldingen in de mobiele app weer correct worden weergegeven. Hiermee is het Leviy platform weer volledig beschikbaar en zijn alle functionaliteiten hersteld. We blijven het verkeer en de prestaties van het platform nauwlettend monitoren om de stabiliteit te waarborgen. Bedankt voor uw geduld en begrip. ------------------------------------------------------------------------------------------------- Update – Leviy Platform Fully Available An additional fix has now been implemented, restoring the display of photos and actions associated with reports in the mobile app. The Leviy platform is now fully available again, with all functionality restored. We will continue to closely monitor platform traffic and performance to ensure stability. Thank you for your patience and understanding.

10. resolved Oct 26, 2026, 11:12 AM UTC

    This incident has been resolved.

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Started Aug 13, 2026, 08:34 AM UTC· resolved Aug 13, 2026, 01:42 PM UTC

1. investigating Aug 13, 2026, 08:34 AM UTC

   We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

2. monitoring Aug 13, 2026, 10:59 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Aug 13, 2026, 01:42 PM UTC

   This incident has been resolved.

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Started Jul 06, 2026, 12:52 PM UTC· resolved Jul 06, 2026, 08:52 PM UTC

1. investigating Jul 06, 2026, 12:52 PM UTC

   We are currently investigating this issue.

2. investigating Jul 06, 2026, 01:10 PM UTC

   We are continuing to investigate this issue.

3. monitoring Jul 06, 2026, 02:14 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Jul 06, 2026, 08:52 PM UTC

   This incident has been resolved.

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Started Jul 03, 2026, 07:16 AM UTC· resolved Jul 03, 2026, 10:56 AM UTC

1. investigating Jul 03, 2026, 07:16 AM UTC

   We are currently investigating this issue.

2. monitoring Jul 03, 2026, 07:40 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jul 03, 2026, 10:56 AM UTC

   This incident has been resolved.

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Started Jun 08, 2026, 12:28 PM UTC· resolved Jun 08, 2026, 01:34 PM UTC

1. investigating Jun 08, 2026, 12:28 PM UTC

   We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

2. identified Jun 08, 2026, 12:32 PM UTC

   At the moment we are experiencing problems because our hosting provider is having an outage. As soon as the provider resolves the outage, Leviy will be fully available again. ------- Op dit moment ondervinden we problemen omdat onze hosting provider een storing heeft. Zodra de provider de storing oplost, zal Leviy weer volledig beschikbaar zijn.

3. monitoring Jun 08, 2026, 12:47 PM UTC

   Our app is now available and performing normally. We are closely monitoring the system while waiting for the hosting provider to confirm the incident has been resolved. ------- Leviy is nu beschikbaar en functioneert normaal. We houden het systeem nauwlettend in de gaten terwijl we wachten op bevestiging van de hostingprovider dat het incident is opgelost.

4. monitoring Jun 08, 2026, 01:33 PM UTC

   We are continuing to monitor for any further issues.

5. resolved Jun 08, 2026, 01:34 PM UTC

   This incident has been resolved.

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Started Oct 06, 2025, 10:03 AM UTC· resolved Oct 07, 2025, 09:53 AM UTC

1. investigating Oct 06, 2025, 10:03 AM UTC

   We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

2. investigating Oct 06, 2025, 10:15 AM UTC

   Parts of Leviy have been taken offline for investigation.

3. identified Oct 06, 2025, 10:30 AM UTC

   The issue has been identified and a fix is being implemented.

4. monitoring Oct 06, 2025, 01:15 PM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Oct 07, 2025, 09:53 AM UTC

   This incident has been resolved.

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Started Oct 03, 2025, 10:00 AM UTC· resolved Oct 03, 2025, 05:00 PM UTC

1. identified Oct 03, 2025, 10:00 AM UTC

   The issue has been identified and a fix is being implemented.

2. identified Oct 03, 2025, 12:00 PM UTC

   We are continuing to work on a fix for this issue.

3. monitoring Oct 03, 2025, 02:04 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Oct 03, 2025, 05:00 PM UTC

   This incident has been resolved.

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Started Aug 28, 2025, 06:30 PM UTC· resolved Aug 28, 2025, 08:35 PM UTC

1. identified Aug 28, 2025, 06:30 PM UTC

   At the moment we are experiencing problems because our hosting provider is having an outage. As a result, our software is temporarily unavailable. As soon as the provider resolves the outage, our app will be back online. ------- Op dit moment ondervinden we problemen omdat onze hosting provider een storing heeft. Hierdoor is onze software tijdelijk niet bereikbaar. Zodra de provider de storing oplost, komt onze app weer online.

2. monitoring Aug 28, 2025, 07:31 PM UTC

   Our app is now available and performing normally. We are closely monitoring the system while waiting for the hosting provider to confirm the incident has been resolved. ------- Leviy is nu beschikbaar en functioneert normaal. We houden het systeem nauwlettend in de gaten terwijl we wachten op bevestiging van de hostingprovider dat het incident is opgelost.

3. resolved Aug 28, 2025, 08:35 PM UTC

   This incident has been resolved.

Read the full incident report →