Leviy incident

Degraded performance

Major Resolved View vendor source →

Leviy experienced a major incident on May 10, 2019 affecting Dashboard and Mobile App and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2019, 06:55 AM UTC
Resolved
May 10, 2019, 08:19 AM UTC
Duration
1h 24m
Detected by Pingoru
May 10, 2019, 06:55 AM UTC

Affected components

DashboardMobile AppAccountsFilesAPI

Update timeline

  1. identified May 10, 2019, 06:55 AM UTC

    We are experiencing degraded performance of our services due to a network failure at our hosting provider. We are working hard to resolve these issues.

  2. identified May 10, 2019, 06:55 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 10, 2019, 07:41 AM UTC

    We have received a message from our hosting provider that a fix has been implemented. We are monitoring the results.

  4. resolved May 10, 2019, 08:19 AM UTC

    This incident has been resolved.