Leviy incident

Missing permissions to perform actions in the Dashboard

Major Resolved View vendor source →

Leviy experienced a major incident on October 15, 2019 affecting Dashboard, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2019, 10:01 AM UTC
Resolved
Oct 15, 2019, 10:20 AM UTC
Duration
19m
Detected by Pingoru
Oct 15, 2019, 10:01 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Oct 15, 2019, 10:01 AM UTC

    We have identified an issue where users can no longer perform certain actions due to a problem with the permission system in Leviy Dashboard.

  2. monitoring Oct 15, 2019, 10:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2019, 10:20 AM UTC

    This incident has been resolved. Users that are still experiencing issues are recommended to logout from Leviy and login again, which will reload their roles and permissions.