Leviy experienced a minor incident on September 30, 2020, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 30, 2020, 08:01 AM UTC
We are currently updating the SiSense software from 8.2.2.10066 to 8.2.4.10095. Maintenance is expected to last for 2 hours.
- monitoring Sep 30, 2020, 09:26 AM UTC
The update process is taking longer than anticipated, we are in contact with our hosting partner to resolve this issue.
- monitoring Sep 30, 2020, 10:49 AM UTC
We have involved SiSense support and are attemting an alternate method of updating SiSense.
- monitoring Sep 30, 2020, 11:47 AM UTC
The installation has been completed and the system is available for use. Data models are being built, so loading up dashboards might take longer than expected.
- monitoring Sep 30, 2020, 11:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 30, 2020, 11:54 AM UTC
This incident has been resolved.