Leviy incident

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Critical Resolved View vendor source →

Leviy experienced a critical incident on October 12, 2020, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2020, 01:49 PM UTC
Resolved
Oct 12, 2020, 03:19 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 12, 2020, 01:49 PM UTC

Update timeline

  1. investigating Oct 12, 2020, 01:49 PM UTC

    We notice that Leviy takes longer to respond than usual. Our engineers are investigating the cause of the problem. We zien dat Leviy er langer dan gebruikelijk over doet om te reageren. Onze engineers onderzoeken de oorzaak.

  2. investigating Oct 12, 2020, 02:02 PM UTC

    We have opted for a restart of the server, it will take approximately 30 minutes before most services will be up and running again.

  3. investigating Oct 12, 2020, 02:52 PM UTC

    We are continuing to investigate this issue, the restart has not resolved the initial problem.

  4. resolved Oct 12, 2020, 03:19 PM UTC

    All services have been restarted and Analytics is up-and-running again.