Leviy incident

Leviy dashboard - Degraded performance in synchronisation

Minor Resolved View vendor source →

Leviy experienced a minor incident on January 10, 2022 affecting Dashboard and Mobile App and 1 more component, lasting 19h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2022, 03:27 PM UTC
Resolved
Jan 11, 2022, 11:22 AM UTC
Duration
19h 54m
Detected by Pingoru
Jan 10, 2022, 03:27 PM UTC

Affected components

DashboardMobile AppEmail Notifications

Update timeline

  1. investigating Jan 10, 2022, 03:27 PM UTC

    We are currently investigating the cause of these issues

  2. investigating Jan 10, 2022, 06:53 PM UTC

    Newly added clients, objects and units are changes to authorisations are not instantly available, instead it updates every few hours

  3. investigating Jan 11, 2022, 08:12 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 11, 2022, 10:46 AM UTC

    A fix as been implemented but we keep monitoring the results

  5. resolved Jan 11, 2022, 11:22 AM UTC

    This incident has been resolved