Level365 experienced a minor incident on June 9, 2021 affecting Core UCaaS Services, lasting 4d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Core UCaaS Services
Update timeline
- identified Jun 09, 2021, 12:56 PM UTC
We have identified an issue with inconsistent BLF behavior on Yealink phones. Engineering has identified the issue and has released code to resolve the issue. We are finishing up validation and testing of the new code and will be deploying via emergency maintenance shortly.
- resolved Jun 14, 2021, 11:51 AM UTC
The required update has been installed and tested.