Level365 experienced a notice incident on September 27, 2021, lasting 9h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 27, 2021, 03:21 PM UTC
We are currently investigating this issue.
- identified Sep 27, 2021, 05:42 PM UTC
One of our upstream carriers is having an outage. This will impact some inbound calls as well as 911 service. Outbound should be unaffected. We are working to mitigate as much as possible while we wait for the carrier to resolve their issue.
- resolved Sep 28, 2021, 12:33 AM UTC
Upstream carrier is reporting the issue resolved.