Level365 incident

Inbound call issues September 28

Notice Resolved View vendor source →

Level365 experienced a notice incident on September 28, 2021 affecting Core UCaaS Services, lasting 12h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2021, 02:14 PM UTC
Resolved
Sep 29, 2021, 02:53 AM UTC
Duration
12h 39m
Detected by Pingoru
Sep 28, 2021, 02:14 PM UTC

Affected components

Core UCaaS Services

Update timeline

  1. investigating Sep 28, 2021, 02:14 PM UTC

    We are currently investigating this issue.

  2. identified Sep 28, 2021, 06:53 PM UTC

    The upstream carrier is actively investigating an incident causing intermittent service disruption to inbound calls. We will continue to provide updates as they develop.

  3. resolved Sep 29, 2021, 10:57 AM UTC

    We are currently observing ongoing network stability. All call types are processing as expected at this time. We consider this incident resolved