Level365 experienced a notice incident on September 29, 2021, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 29, 2021, 01:18 PM UTC
One of our upstream carriers is having an outage. This will impact some inbound calls. Outbound should be unaffected. We are working to mitigate as much as possible while we wait for the carrier to resolve their issue.
- resolved Oct 01, 2021, 07:31 PM UTC
The upstream carrier has indicated that this issue has been resolved, and we have observed network stability with them. We now consider this incident resolved.