Level365 experienced a notice incident on March 5, 2024 affecting Fax Services, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Fax Services
Update timeline
- investigating Mar 05, 2024, 08:34 PM UTC
We are investigating issues reported with faxing services and will provide updates here soon.
- monitoring Mar 05, 2024, 10:14 PM UTC
We have identified the issue impacting faxing services and have implemented a fix. Services appear to be restored and we will be monitoring all services to ensure everything is back to normal. Please be aware some faxes may be delayed or require additional attempts as the system processes all queued messages.
- monitoring Mar 05, 2024, 10:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 06, 2024, 12:09 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 06, 2024, 12:10 AM UTC
We are continuing to monitor for any further issues.