Level365 experienced a minor incident on April 26, 2024 affecting Fax Services, lasting 5h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Fax Services
Update timeline
- investigating Apr 26, 2024, 12:50 PM UTC
We are investigating issues reported with faxing services and will provide updates here soon.
- monitoring Apr 26, 2024, 01:27 PM UTC
We have identified the issue impacting faxing services and have implemented a fix. Services have been restored and we will be monitoring all services to ensure everything is back to normal. Please be aware some faxes may be delayed or require additional attempts as the system processes all queued messages.
- resolved Apr 26, 2024, 06:41 PM UTC
We are continuing to monitor for any further issues.