Level365 incident

Some faxes not completing

Minor Resolved View vendor source →

Level365 experienced a minor incident on July 30, 2024 affecting Fax Services, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 07:32 PM UTC
Resolved
Aug 01, 2024, 02:55 PM UTC
Duration
1d 19h
Detected by Pingoru
Jul 30, 2024, 07:32 PM UTC

Affected components

Fax Services

Update timeline

  1. investigating Jul 30, 2024, 07:32 PM UTC

    We are currently investigating reports of some faxes not completing.

  2. monitoring Jul 30, 2024, 11:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2024, 02:55 PM UTC

    This incident has been resolved. No further issues have been reported since services were restored. We sincerely apologize for this interruption and if you have any additional troubles, please contact our support team at support.level365.com.