Level365 incident

Some inbound calls do not display Caller ID information

Notice Resolved View vendor source →

Level365 experienced a notice incident on August 12, 2024 affecting Voice Providers, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 06:06 PM UTC
Resolved
Aug 12, 2024, 09:48 PM UTC
Duration
3h 42m
Detected by Pingoru
Aug 12, 2024, 06:06 PM UTC

Affected components

Voice Providers

Update timeline

  1. investigating Aug 12, 2024, 06:06 PM UTC

    We are investigating a service disruption with our CallerID Name (CNAME) provider.

  2. monitoring Aug 12, 2024, 08:18 PM UTC

    Our CallerID Name (CNAME) provider has implemented a fix. We will continue monitoring, please contact Level365 Support if you encounter CallerID Name issues.

  3. resolved Aug 12, 2024, 09:48 PM UTC

    This incident has been resolved.