LetsHost Outage History

As a result of a high-risk cPanel vulnerability, we are carrying out essential unscheduled maintenance across our shared hosting network. Because of this, at cPanel's team recommendation, we are blocking access to several cPanel ports. This will restrict access to the cPanel control panel and Webmail. cPanel is currently working to patch this as a top priority, and access to such services will remain restricted until a patch is in place. We will update this status again in 60 minutes (23:04). ------ Update 23:07: A patch has been released by cPanel to resolve the issue and we are now working to roll this out across our network. We will update this status again at midnight. ------- Update 23:53 The patch is currently being applied to the servers. We will update once the services get fully operational. ------- Update 1:00 AM The servers are now patched and the services should be fully functional by now. Thank you for your patience.

We're currently performing a reboot on win1.dnsireland.com server due to planned maintenance. Everything should be operational in a couple of minutes. We will update this status once the server comes back. -------------------------- 8:12 PM The server is back and operational now. Thank you for your patience.

We're currently investigating an issue with one of our shared servers, lh58.dnsireland.com/185.43.232.190. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (16:55). We apologise for any disruption this may cause you. Update at 16:59 - we are continuing to work on this server, progress has been made and we expect to be back to full service soon. Update at 18:29 - The situation should be now resolved.

We will be performing maintenance on letshostbilling.com (billing.letshost.ie) tomorrow (Feb 19) from 5:00 PM to 7:00 PM. During this period, the billing portal will be unavailable. We appreciate your patience and understanding while we complete these updates.

14:30: We'd like to inform the Maintenance Window for win3 server migration is completed. Migration was completed and DNS updated. Please contact support at https://www.letshostbilling.com/ if you have any issues.

Update 12/12/25 An update was made last night, which should allow pop accounts to reconnect over ports 995 (for incoming) and 465 (for SMTP/Outgoing), should you require assistance in updating these settings, or you have an outstanding issue, please give us a call on 01 6535032 and we can review your specific set-up. -- We are aware of an issue affecting some customers who use POP on old software/operating systems to connect to their email accounts. This issue began occurring after a recent cPanel update, which included changes to the underlying mail service (Dovecot). Our team is currently reviewing the situation with cPanel to determine the best long-term resolution.

11:45 - Configuration modifications have been made to Apache and firewall to mitigate these issues however this is still under further investigation. 11:10 - We are continuing to investigate the issue with Apache on this server and will be in contact with vendors to review. 09:56 - Web services have been disabled on this server to review further in relation to this issue and we hope to restore service as soon as possible. Any further update will be posted. 09:38 - We're currently investigating an issue with one of our shared servers, lh234.dnsireland.com/185.43.232.228. Our engineers are currently investigating this as their top priority. We will update this status in 1 hour (12:45) or sooner if more information is available. We apologise for any disruption this may cause you.

22:40 - We’ve decided to postpone Win2.dnsireland.com migration by 48 to 72 hours due to a potential issue that was recently identified. A follow-up email will be sent shortly to confirm the new migration date. We apologize for any inconvenience this may cause and appreciate your understanding.

02:37 - Service has now been fully restored. 02:26 - Issue with disk has been rectified and service will be restored within 10 minutes for affected VMs. We are currently investigating an issue with one of our hypervisors currently affecting some of our VPS customers and currently working to restore service to this. Further update will be posted within 15 minutes and our server administrators are working to resolve as soon as possible.

18:37 - Migration is now complete. 18:00 - Scheduled migration for the server `lhbp.dnsireland.com` is currently underway as per previous communication by email. We anticipate that this will take 1-2 hours to fully complete without downtime and will update this status once fully switched over. If you experience any issues, please [submit a ticket](https://www.letshostbilling.com/submitticket.php) and we will review further.

We're currently investigating an issue with the SSL certificates on our shared servers. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (9:30). We apologise for any disruption this may cause you. Update 11:00 - We are reissuing an SSL to our shared servers, some have been installed and are coming back online, we will continue to monitor the remaining servers and update the status here when all have been completed. 12:45 - All servers should now have the updated SSL certificate; you may need to restart your device/internet connection to pull the updated information. Please let us know should you require any further assistance by opening a ticket with [email protected] or call 01-6535032

01:29 - Migration is now complete. 01:01 - Migration is still underway and will be due to complete within 30-40 minutes. 00:31 - The migration is anticipated to take longer to complete than estimated but we will update at 1am or if this has completed fully. 22:00 - Scheduled migration for the server `lh16.dnsireland.com` is currently underway as per previous communication by email. We anticipate that this will take 2-3 hours to fully complete without downtime and will update this status once fully switched over. If you experience any issues, please submit a ticket on [https://www.letshostbilling.com/submitticket.php](https://www.letshostbilling.com/submitticket.php)

00:42 - Migrations of accounts on this server are fully complete. 23:33 - We estimate that the migration may take slightly longer to fully complete with ETA at 00:30 but will update status further to this. 22:00 - Scheduled migration for the server `lh14.dnsireland.com` is currently underway as per previous communication by email. We anticipate that this will take 1-2 hours to fully complete without downtime and will update this status once fully switched over. If you experience any issues, please submit a ticket on [https://www.letshostbilling.com/submitticket.php](https://www.letshostbilling.com/submitticket.php)

22:00 Migration of server lh130, is not postponed will begin at 23:00 (in one hour). 23:00 Migration of server lh130 is starting now, we'll update once it's completed, we think it could take between 2 and 3 hours to complete. No downtime is expected. 02:24 Migration is now completed. If you have any issues please contact us at https://www.letshostbilling.com/clientarea.php

00:04- Migrated completed successfully. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you. 23:27 - We are preparing to perform the transfer as planned at 23:30 and will update once complete. --- As per previous communication we had scheduled the migration of the server for 22:00 however this is postponed instead to 23:30. Server hostname: `lh13.dnsireland.com` We will further update this status once the final transfer and swapover work is started at 23:30, and will further update upon completion. We don't expect any downtime and will update as transfer progresses. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

22:59 - Migration of the server to the new platform is now complete. --- As per previous communication we're starting migration of the server: lh11.dnsireland.com We don't expect any downtime however, the entire process will take approximately 1 hour and will update this status message as this progresses. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

We're currently investigating database issues on some accounts on one of our shared servers, lh56.dnsireland.com/78.137.164.96. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (13:40). We apologise for any disruption this may cause you. Update 13:36 - Our admins are currently in the process of backing up the databases (this is currently at ~50% done), we will update here again once this has been completed or at 14:15 Update 14:07 - The backups have successfully brought sites back online, we will continue running the backups and will update here again once all have been completed. Update 16:00 - The databases have been restored, and sites should be fully back online. Please let us know if you have any outstanding issues by emailing [email protected] and we can review your account specifically.

21:56 - As per previous communication we're starting migration of server lh10. We don't expect any downtime however, the entire process will take Approximately 1 hour. We'll update when migration is completed. 23:15 - Migration is still ongoing we will update in 90 minutes. 00:54 - Migration process is currently 77% We'll update again when it's 100%. Thanks for your patience. Migration is completed at this point. If you experience any issues please log a ticket at https://www.letshostbilling.com/clientarea.php and we'll review for you.

Hello, We are starting the process of upgrading MySQL on the mentioned servers. The MySQL service will be down during the same and we will notify you once it finishes. ---------------------------- 09:29 PM The upgrade process finished on lh60.dnsireland.com successfully. The MySQL service on the server is working fine again. The process is still running in lh56.dnsireland.com server. We will notify you once it finishes. ---------------------------- 11:06 PM The upgrade process on the server lh56.dnsireland.com had issues and MySQL isn't starting. We are working on solving this issue and we will keep you posted. ---------------------------- 12:03 AM We corrected the issues impeding MySQL from starting on server lh56.dnsireland.com. The upgrade process is finished successfully now. The MySQL service on the server is working fine again. We appreciate your patience.

Hello, We are starting the process of upgrading MySQL on the mentioned servers. The MySQL service will be down during the same and we will notify you once it finishes. ---------------------------------- 9:45 PM The upgrade process finished on lh58.dnsireland.com and lh61.dnsireland.com successfully. The MySQL service on those servers is working fine again. Thank you for your patience.

We have identified an issue affecting one of our servers lh10.dnsireland.com / 78.137.164.50 and this is now resolved with accounts showing up incorrectly as suspended. If you are still having any issues please open a ticket on https://www.letshostbilling.com/submitticket.php with the IP you are connecting from: https://ip.letshost.ie

Hello, We are starting the process of upgrading MySQL on the mentioned servers. The MySQL service will be down during the same and we will notify you once it finishes. -------------------- 08:40 PM After a standard reboot procedure, lh238 didn't come back from it. MySQL upgrade will start only in lh235 server and we will work on lh238 to solve the current situation. -------------------- 08:56 PM lh238 should be up and running in a few minutes. We will start the MySQL upgrade once it comes back. -------------------- 10:02 PM The upgrade process finished on lh235.dnsireland.com and lh238.dnsireland.com successfully. The MySQL service on those servers is working fine again. Thank you for your patience.