LetsHost incident

Shared Server database issue

Minor Resolved View vendor source →

LetsHost experienced a minor incident on February 21, 2025 affecting Shared Servers, lasting –. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 05:42 PM UTC
Resolved
Feb 21, 2025, 05:42 PM UTC
Duration
–
Detected by Pingoru
Feb 21, 2025, 05:42 PM UTC

Affected components

Shared Servers

Update timeline

  1. resolved Feb 21, 2025, 05:42 PM UTC

    We're currently investigating database issues on some accounts on one of our shared servers, lh56.dnsireland.com/78.137.164.96. Our engineers are currently investigating this as their top priority. We will update this status in 30 minutes (13:40). We apologise for any disruption this may cause you. Update 13:36 - Our admins are currently in the process of backing up the databases (this is currently at ~50% done), we will update here again once this has been completed or at 14:15 Update 14:07 - The backups have successfully brought sites back online, we will continue running the backups and will update here again once all have been completed. Update 16:00 - The databases have been restored, and sites should be fully back online. Please let us know if you have any outstanding issues by emailing [email protected] and we can review your account specifically.