Learnosity incident

AWS Issue causing degraded performance in APIs in Virginia - Resolved

Notice Resolved View vendor source →

Learnosity experienced a notice incident on October 6, 2021 affecting Loading and rendering of Item/Activity List view and Loading and rendering of reports and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2021, 02:50 AM UTC
Resolved
Oct 06, 2021, 02:50 AM UTC
Duration
—
Detected by Pingoru
Oct 06, 2021, 02:50 AM UTC

Affected components

Loading and rendering of Item/Activity List viewLoading and rendering of reportsCreation of sessionsLoading and rendering of Items/Questions/FeaturesAvailability of session informationSaving of student responsesUpdating session response scoresScoring endpoint

Update timeline

  1. resolved Oct 06, 2021, 02:50 AM UTC

    **All Learnosity APIs currently operational** As of 1:30AM UTC, We are have resolved the AWS issue causing degraded performance or slowdown of a small percentage of requests (circa 5%) in our APIs in Virginia region. As of around 1:00AM UTC, AWS have experienced network connectivity issues in the Virginia region affecting our APIs. Root cause was a power issue on AWS side. We'll continue to monitor this on our side. Please reach out if you have any questions or concerns.