Layer Systems incident

Important maintenance window - 16th January 2016

Notice Resolved View vendor source →

Layer Systems experienced a notice incident on January 9, 2016, lasting 14d 9h. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2016, 11:12 AM UTC
Resolved
Jan 23, 2016, 08:28 PM UTC
Duration
14d 9h
Detected by Pingoru
Jan 09, 2016, 11:12 AM UTC

Update timeline

  1. scheduled Jan 09, 2016, 11:12 AM UTC

    Summary ========================= Maintenance will be carried out on our infrastructure between Saturday, January, 16th @ 23:00 GMT and Sunday, January 17th @ 08:00 GMT. During the maintenance period, you may experience issues connecting to some Layer services. Reason ========================= This window will enable our technical team to deploy additional capacity in line with our 2015/16 infrastructure improvement program. As part of this upgrade, we will also be improving multi-site redundancy and overall application performance. Schedule ========================= Saturday, January, 16th @ 23:00 GMT until Sunday, January 17th @ 08:00 GMT. Impact ========================= The following services may be intermittently unavailable during this time. Layer Web Application Layer API Layer Workflow Layer Microsoft Exchange Connectivity Layer Portal Posted by Nick Kewney on 09/11/2016 @ 11:12

  2. scheduled Jan 16, 2016, 09:59 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Jan 16, 2016, 11:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Jan 23, 2016, 08:28 PM UTC

    The scheduled maintenance has been completed.