Layer Systems incident

Issues adding product package items to quotations

Notice Resolved View vendor source →

Layer Systems experienced a notice incident on April 29, 2022 affecting Layer App, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 10:40 AM UTC
Resolved
Apr 29, 2022, 10:52 AM UTC
Duration
11m
Detected by Pingoru
Apr 29, 2022, 10:40 AM UTC

Affected components

Layer App

Update timeline

  1. identified Apr 29, 2022, 10:40 AM UTC

    Some users may be experiencing issues adding product package items to quotations. Engineers have identified the root cause of the problem, and a fix is being deployed. ETR for deployment onto all nodes is approx. 11:55 BST. We apologise for any inconvenience caused to end-users due to this issue.

  2. resolved Apr 29, 2022, 10:52 AM UTC

    This incident has been resolved.