Layer Systems incident

Degraded performance in search & reporting

Minor Resolved View vendor source →

Layer Systems experienced a minor incident on July 20, 2022 affecting Layer App and Layer API and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 08:30 AM UTC
Resolved
Jul 20, 2022, 09:04 AM UTC
Duration
33m
Detected by Pingoru
Jul 20, 2022, 08:30 AM UTC

Affected components

Layer AppLayer APILayer Exchange & Office 365 Connector

Update timeline

  1. identified Jul 20, 2022, 08:30 AM UTC

    Our team have identified degraded performance in search & reporting, and are working on a resolution. We will update this page with more information as soon as possible.

  2. resolved Jul 20, 2022, 09:04 AM UTC

    Engineers have identified the root cause of degraded performance on search & reporting, and implemented a fix. We will continue to monitor this in the coming hours, before fully closing this issue. If you have any queries, please reach out over Intercom or email [email protected].