Layer Systems incident

Continuing degraded performance in search & reporting

Minor Resolved View vendor source →

Layer Systems experienced a minor incident on July 20, 2022 affecting Layer App and Layer API, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 03:36 PM UTC
Resolved
Jul 20, 2022, 08:40 PM UTC
Duration
5h 4m
Detected by Pingoru
Jul 20, 2022, 03:36 PM UTC

Affected components

Layer AppLayer API

Update timeline

  1. investigating Jul 20, 2022, 03:36 PM UTC

    Our team have identified further performance issues in search & reporting across some instances, and are working on a resolution. We will update this page with more information as soon as possible.

  2. identified Jul 20, 2022, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 20, 2022, 08:40 PM UTC

    This incident has been resolved.