Layer Systems incident
Some tenants may be unable to import or update data via Data Manager
Layer Systems experienced a major incident on September 13, 2022 affecting Data Manager, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Data Manager
Update timeline
- identified Sep 13, 2022, 03:32 PM UTC
We have identified an issue with all services relating to Data Manager. Users may be unable to import or update data records within their Layer environment using this tool. Our engineering team is investigating this issue and will provide an update to this ticket by 17:00 at the latest.
- identified Sep 13, 2022, 04:16 PM UTC
We are continuing to investigate this issue. Next update will be 18:00.
- resolved Sep 13, 2022, 07:46 PM UTC
This incident has been resolved.