Layer Systems incident

System-wide latency

Minor Resolved View vendor source →

Layer Systems experienced a minor incident on October 7, 2022 affecting Layer App, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2022, 09:09 AM UTC
Resolved
Oct 07, 2022, 10:11 AM UTC
Duration
1h 1m
Detected by Pingoru
Oct 07, 2022, 09:09 AM UTC

Affected components

Layer App

Update timeline

  1. identified Oct 07, 2022, 09:09 AM UTC

    We are currently investigating an issue causing system-wide latency in our production application cluster. We will update this ticket once we have identified the root cause, and provide an ETR.

  2. identified Oct 07, 2022, 09:57 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 07, 2022, 10:11 AM UTC

    This incident has been resolved. The root cause has been identified as a defective change, and is being investigated by our engineering teams. Measures will be implemented to prevent reoccurrence.