Layer Systems incident

Email Delivery Issue

Minor Resolved View vendor source →

Layer Systems experienced a minor incident on December 18, 2025 affecting Layer App, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 02:26 PM UTC
Resolved
Dec 18, 2025, 06:02 PM UTC
Duration
3h 35m
Detected by Pingoru
Dec 18, 2025, 02:26 PM UTC

Affected components

Layer App

Update timeline

  1. identified Dec 18, 2025, 02:26 PM UTC

    We’re aware of an issue where some customers may receive duplicate email notifications from The Layer. Our team has identified the cause and is actively working on a fix. There is no data loss and no action required from customers. We’ll provide a further update shortly.

  2. resolved Dec 18, 2025, 06:02 PM UTC

    This incident has been resolved.