LaunchDarkly incident

Onboarding/Quickstart Not Visible

Minor Resolved View vendor source →

LaunchDarkly experienced a minor incident on August 25, 2025 affecting Web app (app.launchdarkly.com), lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 07:06 PM UTC
Resolved
Aug 25, 2025, 10:11 PM UTC
Duration
3h 5m
Detected by Pingoru
Aug 25, 2025, 07:06 PM UTC

Affected components

Web app (app.launchdarkly.com)

Update timeline

  1. investigating Aug 25, 2025, 07:06 PM UTC

    We are currently investigating an issue where onboarding and Quickstart functionality in the application are not visible to customers.

  2. identified Aug 25, 2025, 07:24 PM UTC

    The issue has been identified and the team is working on a rollback to restore the onboarding and Quickstart experience.

  3. monitoring Aug 25, 2025, 10:08 PM UTC

    A fix has been deployed and we will continue to monitor for a period of time.

  4. resolved Aug 25, 2025, 10:11 PM UTC

    This incident has been resolved.