LaunchDarkly incident

Customers on Foundation plans are unable to invite new members

Minor Resolved View vendor source →

LaunchDarkly experienced a minor incident on September 19, 2025 affecting Account management, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 10:50 AM UTC
Resolved
Sep 19, 2025, 03:04 PM UTC
Duration
4h 14m
Detected by Pingoru
Sep 19, 2025, 10:50 AM UTC

Affected components

Account management

Update timeline

  1. investigating Sep 19, 2025, 10:50 AM UTC

    All customers on Foundation plans are experiencing issues inviting new members via the LaunchDarkly UI. As a workaround, these customers can navigate to https://app.launchdarkly.com/projects/default/onboarding to invite members using the onboarding page. We are investigating a fix and will provide updates as they become available.

  2. identified Sep 19, 2025, 12:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 19, 2025, 01:03 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 19, 2025, 02:22 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 19, 2025, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 19, 2025, 03:04 PM UTC

    This incident has been resolved.