Lattice incident

Lattice Incident - Users are being automatically logged out after a short period

Major Resolved View vendor source →

Lattice experienced a major incident on July 4, 2024 affecting Lattice Application, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2024, 08:51 AM UTC
Resolved
Jul 04, 2024, 11:43 AM UTC
Duration
2h 51m
Detected by Pingoru
Jul 04, 2024, 08:51 AM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Jul 04, 2024, 08:51 AM UTC

    We are currently experiencing a service disruption. Some users are being automatically logged out of Lattice after a short period. Our team is actively working to identify the underlying root cause and implement a solution.

  2. investigating Jul 04, 2024, 09:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 04, 2024, 10:07 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 04, 2024, 11:31 AM UTC

    A fix has been implemented and we're monitoring the results.

  5. resolved Jul 04, 2024, 11:43 AM UTC

    This incident has been resolved.