Lattice incident

Service Outage

Critical Resolved View vendor source →

Lattice experienced a critical incident on September 6, 2024 affecting Lattice Application, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 05:16 PM UTC
Resolved
Sep 06, 2024, 06:58 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 06, 2024, 05:16 PM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Sep 06, 2024, 05:16 PM UTC

    We are aware of an issue causing a complete outage of our site. Our team is actively investigating the cause and working to restore services as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  2. investigating Sep 06, 2024, 05:31 PM UTC

    We’re making progress in our investigation and are working to restore service. We’ll continue to keep you posted with updates.

  3. identified Sep 06, 2024, 05:35 PM UTC

    We’ve identified the root cause of the outage, and our team is working on implementing the fix. Thank you for your continued patience and support.

  4. monitoring Sep 06, 2024, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 06, 2024, 06:58 PM UTC

    This incident has been resolved. Lattice is back online. We appreciate your patience and apologize for any inconvenience during the outage.