Lattice incident

Manager emails are not included in directory export CSV

Minor Resolved View vendor source →

Lattice experienced a minor incident on March 31, 2025 affecting Lattice Application, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 05:07 PM UTC
Resolved
Mar 31, 2025, 07:18 PM UTC
Duration
2h 11m
Detected by Pingoru
Mar 31, 2025, 05:07 PM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Mar 31, 2025, 05:07 PM UTC

    We are investigating an issue that prevents manager emails from being included in the directory export CSV.

  2. identified Mar 31, 2025, 05:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 31, 2025, 07:18 PM UTC

    This issue has been resolved. Manager emails are now included in the Directory CSV export again.