LastPass experienced a major incident on March 21, 2024 affecting LastPass - Australia and LastPass - United States and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 21, 2024, 07:46 PM UTC
We are actively investigating reports that some LastPass Business customers may be experiencing issues accessing the Admin Console. Our engineers are working to identify the issue and will provide another update shortly.
- investigating Mar 21, 2024, 08:15 PM UTC
We are continuing to investigate this issue.
- identified Mar 21, 2024, 08:36 PM UTC
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- monitoring Mar 21, 2024, 08:38 PM UTC
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
- resolved Mar 21, 2024, 09:06 PM UTC
We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence. If you have any questions or concerns, please reach out to LastPass support at https://support.lastpass.com/s/contact-us. Thank you and we apologize for the disruption.