LastPass incident
LastPass - Login Issues and access to the Admin Console
LastPass experienced a critical incident on March 25, 2026 affecting LastPass - Australia and Microsoft Entra and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2026, 11:27 AM UTC
We are actively investigating reports that some LastPass customers may be experiencing login issues and access to the vault and Admin console. Our engineers are working to identify the issue and will provide another update shortly.
- investigating Mar 25, 2026, 11:48 AM UTC
We are continuing to investigate this issue.
- resolved Mar 25, 2026, 12:11 PM UTC
We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.
- postmortem Apr 01, 2026, 09:37 PM UTC
On March 17, 2026, we released version 4.151.5 of the LastPass browser extension to Microsoft Edge which caused login issues. Please visit this link to review the root cause analysis \(RCA\): [March 25th, 2026 Incident RCA](https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/rca_lastpass_users_not_able_to_log_in.html&_LANG=enus)