LastPass incident
Federated Login - Newly invited users experiencing login issues
LastPass experienced a major incident on October 25, 2024 affecting Microsoft Entra and Okta and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 25, 2024, 05:26 PM UTC
We are actively investigating reports that some LastPass customers may be experiencing trouble signing in if they are using federated login and are newly invited users. Our engineers are working to identify the issue and will provide another update shortly.
- identified Oct 25, 2024, 05:31 PM UTC
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- monitoring Oct 25, 2024, 05:48 PM UTC
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
- resolved Oct 25, 2024, 06:45 PM UTC
We have confirmed that the issue has been resolved. We will conduct an internal review of this issue to help prevent or minimize future recurrence.