LastPass incident

LastPass - Intermittent Issues with Commerce Platform

Notice Resolved View vendor source →

LastPass experienced a notice incident on March 24, 2025 affecting LastPass - Australia and LastPass - United States and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 02:11 PM UTC
Resolved
Mar 24, 2025, 03:10 PM UTC
Duration
59m
Detected by Pingoru
Mar 24, 2025, 02:11 PM UTC

Affected components

LastPass - AustraliaLastPass - United StatesLastPass - Europe

Update timeline

  1. monitoring Mar 24, 2025, 02:11 PM UTC

    We have detected an issue in our Commerce platform that prevented customers from saving new payment methods and making payments. Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

  2. resolved Mar 24, 2025, 03:10 PM UTC

    We confirm that the issue is resolved and all systems are 100% operational. As always, we will conduct an internal review of this issue to help prevent / minimize future recurrence.