LastPass experienced a major incident on April 3, 2025 affecting LastPass - Australia and LastPass - United States and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2025, 04:47 PM UTC
We are actively investigating reports that multiple LastPass Services are unavailable, our engineers are working to resolve the issue and will provide another update shortly.
- monitoring Apr 03, 2025, 05:09 PM UTC
Our engineers identified a server configuration change that was deployed recently, causing frontend applications to stop working. The change was rolled back, and applications are now working normally. We will continue to monitor the situation and will provide a final update shortly.
- resolved Apr 03, 2025, 06:00 PM UTC
A server configuration change was deployed recently that caused frontend applications to stop working. The change was rolled back, and applications are now working normally. We have confirmed that the issue has been resolved, and all systems are 100% operational at this time.