LastPass incident

LastPass - Reported issues activating federated users

Minor Resolved View vendor source →

LastPass experienced a minor incident on June 11, 2025 affecting Microsoft Entra and Okta and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 02:22 PM UTC
Resolved
Jun 11, 2025, 02:50 PM UTC
Duration
27m
Detected by Pingoru
Jun 11, 2025, 02:22 PM UTC

Affected components

Microsoft EntraOktaGoogle Workspace

Update timeline

  1. investigating Jun 11, 2025, 02:22 PM UTC

    We are actively investigating reports that some LastPass customers may be experiencing issues activating federated users. Our engineers are working to identify the issue and will provide another update shortly.

  2. identified Jun 11, 2025, 02:36 PM UTC

    Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

  3. monitoring Jun 11, 2025, 02:43 PM UTC

    Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

  4. resolved Jun 11, 2025, 02:50 PM UTC

    We have confirmed that the issue has been resolved. There was an error during an upgrade to an internal library that inadvertently impacted the federated user activation flow. We will conduct an internal review of this issue to help prevent or minimize future recurrence.