Langara incident

No Incoming and Outgoing Calls to External Phones

Major Resolved View vendor source →

Langara experienced a major incident on April 3, 2023 affecting Telephony, lasting 19h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 07:20 PM UTC
Resolved
Apr 04, 2023, 02:56 PM UTC
Duration
19h 36m
Detected by Pingoru
Apr 03, 2023, 07:20 PM UTC

Affected components

Telephony

Update timeline

  1. investigating Apr 03, 2023, 07:20 PM UTC

    Please note Langara College is currently experiencing phone call related issues. IT is aware of this issue and is working with the service providers to resolve this incident.

  2. investigating Apr 03, 2023, 07:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 03, 2023, 08:07 PM UTC

    This is incident has now been resolved. All phone services should now be working as expected.

  4. resolved Apr 04, 2023, 02:56 PM UTC

    This incident has been resolved.